Frequently Asked Questions
How does GPSnap help resolve package not received disputes?
GPS-stamped delivery photos show the package at the exact delivery address with embedded GPS coordinates, street address, and timestamp. This provides clear evidence that the delivery was made to the correct location at the documented time.
Can my entire delivery or field service team use GPSnap without additional costs?
Yes. GPSnap is completely free with no per-user licensing, subscriptions, or hidden fees. Any team member can access it from their device's browser without account creation or app installation.
Does GPSnap slow down delivery routes or service schedules?
No. GPSnap captures photos with GPS data instantly, taking only seconds per photo. There's no login required, no app to launch, and no data entry needed. Open the browser, capture, and move to the next stop.
Does GPSnap track driver locations continuously or store route history?
No. GPSnap only captures GPS data at the moment a photo is taken. It does not continuously track locations, store route history, or monitor driver movements. There is no background tracking of any kind.
Can GPS-stamped delivery photos integrate with our existing logistics software?
Yes. GPS-stamped photos are standard JPEG image files compatible with all logistics platforms, route management software, CRM systems, and email clients. No special integration or API is needed.
How accurate is the GPS location stamp for apartment buildings and multi-unit addresses?
GPS accuracy is typically 3-5 meters, which identifies the building accurately. For multi-unit deliveries, drivers should include the unit number or door in the photo frame for additional verification.